Privacy Policy

Last Updated: April, 2026

At Toronto Hispano, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and relevant Ontario privacy standards.

1. Accountability

We are responsible for the personal information under our control. We have designated a Privacy Officer to ensure compliance with these principles.

Contact: If you have questions, contact us at [email protected].

2. Identifying Purposes

Before or at the time of collection, we will identify the purposes for which personal information is collected. These include:

Providing and improving our business directory services.

Communicating with you regarding your account or listings.

Processing payments and preventing fraud.

Complying with legal and regulatory requirements in Ontario.

3. Consent

We will obtain your knowledgeable consent for the collection, use, or disclosure of your personal information, except where required or permitted by law.

Withdrawal: You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

4. Limiting Collection

We collect only the information necessary for the purposes identified. This may include:

Contact Info: Name, email, and phone number.

Business Info: Business name, address, and service descriptions.

Technical Data: IP addresses and cookies to improve website performance.

5. Limiting Use, Disclosure, and Retention

Your information will not be used or disclosed for purposes other than those for which it was collected, except with your consent or as required by law (e.g., a court order).

Retention: We retain personal information only as long as necessary to fulfill the identified purposes or as required by Canada’s tax and business laws.

6. Accuracy

We strive to keep your personal information as accurate, complete, and up-to-date as necessary. Users are encouraged to update their business profiles regularly through our portal.

7. Safeguards

We protect personal information with security safeguards appropriate to the sensitivity of the information. This includes:

Technical: Encryption (SSL), firewalls, and secure servers.

Organizational: Limiting employee access to data on a "need-to-know" basis.

8. Openness

We are transparent about our data management. This policy is always available to the public. Any significant changes to how we handle data will be notified via our website.

9. Individual Access

Upon request, you will be informed of the existence, use, and disclosure of your personal information and be given access to it. You may challenge the accuracy of the information and have it amended as appropriate.

10. Challenging Compliance

You may address a challenge concerning compliance with the above principles to our Privacy Officer. If we do not resolve your complaint to your satisfaction, you may contact the Office of the Privacy Commissioner of Canada.

Canadian Anti-Spam Legislation (CASL)

In compliance with CASL, Toronto Hispano will only send commercial electronic messages (CEMs) to users who have provided express or implied consent. Every marketing email will include a functional "Unsubscribe" mechanism.